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The article
Towards Designing Cooperative and Social Conversational Agents for Customer Service
Ulrich Gnewuch, Stefan Morana, Alexander Mädche
- Rank
- 3 of 1,619
- Percentile
- top 0.2%
- Where
- Journal of the Association for Information Systems, 2017
- Citations
- 212
From the 2017 list, OpenAlex counts as of 2026-10-29.
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