Your Top 50 most-cited badge
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The article
Investigating The Critical Success Factors Of Digital Transformation For Improving Customer Experience
Neeraj Sahu, Hepu Deng, Alemyehu Mollah
- Rank
- 22 of 1,781
- Percentile
- top 1.3%
- Where
- Journal of the Association for Information Systems, 2018
- Citations
- 70
From the 2018 list, OpenAlex counts as of 2026-10-29.
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