Your Top 50 most-cited badge
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The article
Why do Chatbots fail? A Critical Success Factors Analysis
Antje Janssen, Lukas Grützner, Michael Hans Breitner
- Rank
- 20 of 1,082
- Percentile
- top 1.9%
- Where
- Journal of the Association for Information Systems, 2021
- Citations
- 39
From the 2021 list, OpenAlex counts as of 2026-10-29.
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