Your Top 50 most-cited badge
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The article
The Effect of Employee Behaviors on Consumers' Emotions and Behavioral Intentions in Positive Service Encounters
Yoshimasa Kageyama
- Rank
- 21 of 1,407
- Percentile
- top 1.5%
- Where
- Journal of International Crisis and Risk Communication Research, 2016
- Citations
- 8
From the 2016 list, OpenAlex counts as of 2026-10-29.
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