Your Top 10 most-cited badge
A badge for your website, a sentence for your CV, and a permanent page where anyone can check the rank.
The article
Creating Effective Online Customer Experiences
Alexander Bleier, Colleen M. Harmeling, Robert W. Palmatier
- Rank
- 1 of 53
- Percentile
- top 1.9%
- Where
- Journal of Marketing, 2018
- Citations
- 474
From the 2018 list, OpenAlex counts as of 2026-10-29.
Prefer not to be listed? The same link lets you withhold your name on every list; the article stays, your name does not. Questions: team@avidnote.com.