Your Top 10 most-cited badge
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The article
When Algorithms Fail: Consumers’ Responses to Brand Harm Crises Caused by Algorithm Errors
Raji Srinivasan, Gülen Sarial‐Abi
- Rank
- 9 of 76
- Percentile
- top 11.9%
- Where
- Journal of Marketing, 2021
- Citations
- 199
From the 2021 list, OpenAlex counts as of 2026-10-29.
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